by Pivot
Tag: Market Research
Benchmark Report Updates Electric Cooperatives’ Broadband Progress
Fiber broadband does double duty to meet electric functions, including control of capacitors, switches, voltage regulators, and reclosers.
Wireless Bundles Key to Rural Broadband Success: Report
The emergence of FWA is particularly important for rural bundles from both operators’ and customers’ perspectives, the report said.
Confusing Pricing Makes 59% of Internet Customers Feel Misled: Survey
The survey found that 43% reported that the cost of their internet service increased the most compared to other home services.
Cell Phone User Satisfaction Falls: Study
According to the study, satisfaction among those with a 5G-enabled cell phone fell just 2% to 80 out of 100.
Private Wireless Rollouts Down 11% in U.S. Manufacturing: Study
The study suggests operators promote the cost savings potential of private wireless and focus on the medium-term benefits it offers.
Report: 500 Mbps Is the New Entry-Level Broadband Speed
With 500 Mbps service selling at an average of $57.66, it’s not much pricier than 100 Mbps service, said the Tarifica broadband speed report.
Robocalls Up in March, But Scam Portion Declines: Report
The report says that the total for the first four months of the year was approximately 18.9 billion robocalls.
Customer Communication Opportunities: Rural Broadband Subscriber Study
This was the first year the Rural Broadband Subscriber Study asked customers to rank their preferred methods of communication.
56% Using Other Technologies Would Consider 5G FWA When Available: Report
Perhaps the best news from the report for FWA providers is that penetration is growing at a similar pace among all income groups.
Telecom Industry Needs Better Cybersecurity Management: Study
The study showed that telecom companies experienced cybersecurity events approximately twice as often as companies in other industries.
White Paper Assesses Technologies for the Future of Broadband
The white paper emphasizes the critical importance of accelerating broadband expansion and moving towards fiber and wireless technologies.
More Than 6 in 10 Seeing Higher Prices for Internet, Reliability Still an Issue: Study
The study cited situations where consumers signed up for internet plans with “attractive rates” that surged in price within a year.
Broadband Grows, but the Digital Divide Remains: Study
The Ookla Speedtest Intelligence study found that the digital divide has gotten worse in Washington, Oregon, and Illinois.
Building Customer Advocates via Speed and Price: Rural Broadband Subscriber Study
The Rural Broadband Subscriber Study shows that satisfying customers can be accomplished through good connection speeds and fair prices.
Robocall Volume Surges Nearly 13% Year-Over-Year: Report
The combination of unwanted spam and telemarketing calls comprised 2.6 billion out of the 4.8 billion total robocall number, the report said.
One Quarter of U.S. Workers Call Slow Internet Their Top Annoyance: Report
The slow internet report, which is based on data from 1,000 adults in the U.S., also focused specifically on tech-related annoyances.
Delaware the Speed King as Internet Speed Reaches 214 Mbps Nationwide: Report
The report found that only 15 states surpassed the national average internet download speed (214 Mbps); 36 fell below it.
Spectrum Shortage Threatens U.S. GDP and Network Capacity: Study
The spectrum study warning of a shortfall was produced by Accenture and commissioned by CTIA, the wireless industry association.
McKinsey & Company Map Four Paths for Broadband Providers in the Age of AI
The report says that broadband providers can leverage their ability to manage large networks to meet the needs of AI applications.
ASCE Gives Broadband a C+ in Infrastructure Report
The report says that the private sector has spent approximately $2.2 trillion for broadband infrastructure since 1996.
Fixed Wireless Subscribers, Speeds Continue to Grow: Report
The report said the concern that more fixed wireless subscribers would lead to congestion hasn’t proved to be true.
Web Traffic Surges Among AI Tool Sites, Garnering 10.5B Monthly Visits
Among chatbots, ChatGPT leads in web traffic with 4.7 billion visits, which comprises 44.6% of total AI tool traffic.
Verizon Business Unveils New Security Service
The top features of the service, according to Verizon Business, include Security Service Edge (SSE) capabilities.
States Show Vast Differences in Fiber Availability: Report
The report notes that 46% of American homes have access to fiber, compared to 82% that have access to cable internet.
